At SWEAT 1000®, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013, of South Africa.

1. Personal Information We Collect

We may collect the following personal information from you:

• 1.1. Identification Information: Full name, ID/passport number, date of birth, gender.
• 1.2. Contact Information: Phone number, email address, postal address, physical address.
• 1.3. Health Information: Fitness goals, medical conditions, injuries (only if you choose to share this information for fitness programs).
• 1.4. Payment Information: Payment-related information for membership, services, or products.
• 1.5. Usage Information: Information on how you interact with our website, social media pages, apps, and services, including browsing habits and preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• 2.1. To register you for SWEAT 1000 workouts.
• 2.2. To provide and manage fitness classes, personal training, and wellness services.
• 2.3. To communicate important updates about classes, schedules, promotions, and events.
• 2.4. To process payments and manage billing information.
• 2.5. To ensure the safety and well-being of members in case of medical emergencies.
• 2.6. To improve our services and personalize your gym experience.
• 2.7. To comply with legal obligations, such as tax and accounting requirements.

3. Sharing of Personal Information

We may share your personal information with the following third parties where necessary:

• 3.1. Service Providers: Third-party vendors that assist in payment processing, marketing, or service delivery (e.g., scheduling apps).
• 3.2. Legal Authorities: If required by law, or to protect our rights, property, and safety or those of others.
• 3.3. Medical Professionals: In case of emergency and with your consent, we may share your health information with medical professionals.

We do not sell your personal information to third parties.

4. Security of Your Personal Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or damage. This includes encryption, secure servers, and restricted access to personal information on a need-to-know basis.

5. Your Rights Under POPIA

As a data subject, you have the following rights under South African law:

• 5.1. Right to Access: You may request access to the personal information we hold about you.
• 5.2. Right to Correction: You may request correction of inaccurate, irrelevant, or outdated information.
• 5.3. Right to Deletion: You may request that we delete personal information that we are no longer authorized to retain.
• 5.4. Right to Object: You may object to the processing of your personal information in certain circumstances, such as for direct marketing purposes. To opt-out of this communication at any time, we encourage that such requests be made via forms and links provided.

6. Retention of Personal Information

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once it is no longer required, we will securely delete or de-identify the information.

7. Use of Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small files placed on your device that help us analyze site usage, remember your preferences, and provide relevant content. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features on our website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website and will take effect immediately. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us at:

3rd Floor, The Point, 76 Regent Road,
Sea Point, Cape Town, 8005,
South Africa
Telephone: +27 21 439 9903
E-mail: info@sweat1000.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.

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This policy complies with the Protection of Personal Information Act (POPIA) in South Africa.